Ways to Bank
Bank your way, wherever you are
From our award-winning mobile app to in-branch appointments, choose the way that works best for you. We are here 24/7.

Mobile app
Award-winning app for iOS and Android
Online banking
Full-featured banking in your browser
Telephone banking
24/7 UK-based phone support
Branches & ATMs
Over 800 branches across the UK
Choose how you bank
All the ways you can manage your money with NexusBank

NexusBank Mobile App
Bank from anywhere
Our award-winning mobile app lets you manage your money on the go. Check balances, make payments, freeze your card, and get instant spending insights.
- Check balances and recent transactions
- Make payments and transfers instantly
- Freeze and unfreeze your card in seconds
- Set up and manage Direct Debits
- Deposit cheques using your camera
- Real-time spending notifications

Online Banking
Full access via browser
Access your accounts from any device with a web browser. View statements, manage payees, apply for products, and update your personal details.
- View and download statements
- Manage standing orders and Direct Debits
- Apply for new products online
- Update personal details and address
- Set up new payees with Confirmation of Payee
- Secure with two-factor authentication

Telephone Banking
Speak to a person
Our UK-based telephone banking team is available around the clock. Get help with your accounts, report fraud, or make transactions over the phone.
- Available 24 hours a day, 7 days a week
- UK-based customer service team
- Report lost or stolen cards immediately
- Make payments and check balances
- Automated services for quick tasks
- Premier customers get a priority line

Branches & ATMs
Face-to-face support
Visit one of over 800 NexusBank branches for in-person help. Our branch colleagues can assist with everything from opening accounts to mortgage advice.
- Over 800 branches across the UK
- Book appointments online or in-app
- Fee-free NexusBank ATMs nationwide
- Cash and cheque deposit machines
- Mortgage and investment appointments
- Accessible branches with hearing loops
Find us near you
Access your banking wherever works best for you

Post Office Banking
Withdraw cash, check your balance and make deposits at 11,500 Post Office branches.

Local Banking Hubs
Shared banking hubs offering counter services from multiple banks in one location.

Find a Location
Search for NexusBank branches, ATMs, and Post Office locations near you.
App highlights
A few reasons our app is rated 4.8 stars
Instant alerts
Get notified the moment a transaction hits your account.
Biometric login
Sign in securely with Face ID, Touch ID, or fingerprint.
Apple Pay & Google Pay
Add your card to your digital wallet for contactless payments.
Get started with the NexusBank app
Download the app from the App Store or Google Play and start banking smarter today. It takes less than five minutes to get set up.
Download the app