Ways to Bank
We are here to help
Whatever your query, we have a range of ways for you to get in touch. Call us, WhatsApp +44 7365 192524, message us through the app, visit a branch, or use our online help centre to find the answers you need.
UK-based customer service team available 24/7 by phone
Secure messaging through the NexusBank app for non-urgent queries
Visit any NexusBank branch during opening hours for in-person support
Mobile app
Bank from anywhere
Online banking
24/7 access
Branch network
Across the UK
Secure banking
Multi-layer protection
Key features & benefits
Everything you need to know about contact us
UK-based customer service team available 24/7 by phone
Secure messaging through the NexusBank app for non-urgent queries
Visit any NexusBank branch during opening hours for in-person support
Dedicated phone lines for specific products including mortgages and credit cards
Textphone and BSL video relay services for accessibility
Online help centre with answers to hundreds of common questions
How to get started
Apply in a few simple steps
Check eligibility
Answer a few quick questions online. It only takes a couple of minutes and will not affect your credit score.
Complete your application
Provide your details and submit your application securely. We will verify your identity and review your information.
You're all set
Once approved, manage everything through our app and online banking. Get started straight away.
Your money is safe with us
NexusBank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Your eligible deposits are protected up to £85,000 by the Financial Services Compensation Scheme.
FCA regulated
Firm ref: 123456
FSCS protected
Up to £85,000
Secure banking
256-bit encryption
Fraud monitoring
24/7 protection
Explore more ways to bank
Discover other products and services from NexusBank
Ready to get started?
Apply online today or get in touch with our team to learn more. It takes just a few minutes and there is no obligation.
NexusBank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 123456). Registered in England and Wales (No. 1234567). Registered office: 1 Nexus Square, London EC2A 1BB.